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Gartner CRM Guide, 2014: More Than 50% of CRM Will Be Deployed As SaaS by 2015

It’s clear and evident! Gartner in its CRM Guide 2014 (published on March 10, 2014) has stated the rate at which CRM systems are expected to thrive within the next ten years. With more than 50% Of CRMs to get deployed As SaaS by 2015, you can say, the tipping point of on-premise versus SaaS-based CRM deployments will eventually arrive next year.

Does cloud computing leads to business agility

Cloud Computing’s demand is old news. We’re reading more and more stories about cloud adopters (across the world) every day, creating a veritable hype cycle.  Let’s not get into that.


Gartner Speaks: CRM will be the top software investment

Gartner Newsroom has issued another press release highlighting the growing trend of CRM applications. It starts off with describing how organizations are leveraging CRM to enhance the customer experience. Later it hinges on the different organizational requirements of CRM and concludes with Internet of Things as the Fifth Driver of CRM.



Gartner : cloud trend has boosted tablet sales

Gartner expects worldwide tablet shipments to grow by 53.4% i.e. 184 million units. This will be a straight blow to the sale of traditional PCs— predicted to be down by 11.2%. By mid 2014, the difference between traditional PCs and tablet shipments will be reduced to only 18,000 more PCs than tablets shipped.

Are you buying the CRM the right way?

Wading into the waters of buying CRM? If yes, by all likelihood you will require a fail-safe plan to evade the tones of buzzwords about to come your way. Confused? Read further –

Gartner seven technological trends for 2014

Gartner, Inc. has highlighted the top technological trends that will affect organizations in 2014. In the words of David Cearley - “We have identified the technologies that companies should factor into their strategic planning processes. This does not necessarily mean adoption and investment in all of the listed technologies, but companies should look to make deliberate decisions about them during the next two years.”

He further added that the convergence of four powerful forces: social, mobile, cloud and information, will drive change in the corporate realm.

How to choose the right Cloud ERP software?

The pressure on every business to succeed with controlled costs and standardized process is immense. Not to forget, things have got further compounded, thanks to lack of skilled IT resources. In such a plight, making the right (read: affordable) technological investment has become a puzzle.


How has cloud become the SMBs’ weapon to compete with their bigger rivals?

It’s common knowledge – customers compare businesses based on the type and quality of service they provide. Service standard (how high or low it is) acts as the differentiating factor. Furthermore, Perception of good service crosses vertical lines i.e. the service offered by a company affects the customers’ interactions with other companies.


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